Soooo true and great words of wisdom here. Great examples too. And yeah, I can definitely attest to the power of using "ice statements" and try not to make it a personal situation. At the same time, it's also a good way to see who also matches this type of communication style. Because they are probably going to be some people who still take offense to it and get upset. But it any rate, this is really helpful and thanks for sharing!

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store